Manage Your Exposure
Know who you're trading with. Before it becomes a problem.
Credit risk monitoring, dispute management, and AP portal visibility, so your exposure is managed proactively rather than discovered after the fact.
- Enterprise client93% dispute reduction
- 1,600+ → under 100 a month
- AI-assisted classification
Modules included
What’s included.
Customer Onboarding
A digital credit application that arrives complete. Surepayd pulls the bureau file, reads it against your own trading history, and returns a recommended limit that keeps fact and signal apart: what the file states, and what the model infers from it, so your credit officer can accept the first and argue with the second. Your customer signs the Trading Agreement and sets up a payment method in the same flow, so PPSR is searched, terms are agreed and a way to pay is on file before the account opens in your ERP.
- Auto-decisioned in minutes, or under a day with a credit officer in the loop
- Bureau file read against your own trading history, fact and signal labelled apart
- Trading Agreement signed digitally, inside the application
- A payment method captured before the first order ships
The approved limit writes back to your ERP. Nobody rekeys it.
Credit & Risk Monitoring
Continuous monitoring of your debtor book against bureau data and payment behaviour. Alerts when a customer's risk profile changes, before they miss a payment. Portfolio-level dashboards give your credit team a live view of exposure, not a monthly spreadsheet.
- Live risk scoring updated continuously, not monthly
- Automated alerts on profile changes or payment pattern shifts
- Portfolio concentration and ageing analysis in one dashboard
- Credit limit recommendations based on live data
Moved today
Before the missed payment, not in next month’s spreadsheet.
Disputes & Claims Management
AI classifies and routes disputes automatically, so your team sees the right ones, at the right time, with the context they need. Resolution workflows, audit trails, and customer communication all in one place. No more email chains with no ownership and no timeline.
- AI classification routes disputes to the right owner instantly
- Resolution workflows with defined timelines and escalation rules
- Customer portal for self-service dispute initiation
- Full audit trail for finance, legal, and compliance
Open
16
Average resolution
16 days
One owner, one timeline, one audit trail. Not an email chain.
Configurable Workflow Engine
Disputes, credit approvals and onboarding referrals run as defined processes rather than email threads. You set the branches, the approval thresholds and who an exception escalates to at each value, and every case takes the same route every time. When your policy changes, your team changes the workflow, without a developer and without waiting for a release.
- Value thresholds that escalate to the right authority automatically
- One defined path per process, whoever picks the case up
- Rules your team changes, without a developer or a release
- Every step timed and tracked, so nothing sits in an inbox
Your thresholds, your approvers. Changed without a release.
AP Portal Monitoring
Visibility into your customers' AP portals, Ariba, Coupa and the rest, from a single dashboard. Track invoice status, catch holds early, and respond before payment delays become aged debt. Stop finding out about a blocked invoice when it is already 60 days overdue.
- Monitor multiple AP portals from one place
- Invoice status, holds, and exceptions surfaced automatically
- Early intervention before delays become aged debt
- Actions triggered directly from the Surepayd dashboard
Your customers do not pay from your invoice. They pay from their portal.
Outcomes
What clients measure afterwards.
- 93%
- Fewer disputes to manage
- <100
- Open disputes a month, from 1,600+
- 4–8 wks
- Resolution time, from over 12 months
- 1
- Dispute owner, from six roles
Real-world enterprise results, verifiable on reference.
Client outcome
93%
Fewer disputes to manage
Multi-site operations · ANZ
Disputes were running entirely in email, with no central system and no owner. AI classification and a single resolution workflow took the queue from more than 1,600 a month to under 100.
- 1,600+ → under 100 disputes a month
- Resolution: 12+ months → 4 to 8 weeks
- Dispute team: 6 roles → 1 focused owner
- Measured across the whole organisation
See what Manage Your Exposure looks like for your business.
30 minutes. We’ll show you where your working capital is being held back, and what changes when it isn’t.