2017
Founded in Sydney
Built to close the gap between what an ERP could do and what a finance team actually needed, which at the time was being filled by people doing it manually.
Working Capital Infrastructure
Built to give finance teams back control of their working capital.
Surepayd is the infrastructure layer connecting your ERP, your payment stack, and your customers into a single intelligent system, so working capital moves at the speed the business needs.
Our story
How we got here.
Founded in Sydney in 2017, Surepayd started with a simple observation: the technology running enterprise payments hadn't kept pace with what finance teams actually needed. ERPs are powerful, but they weren't designed for collections, dispute management, or AI-powered cash application. The gap between what the ERP could do and what the finance team needed was being filled by people doing things manually.
In late 2024 we made the decision to rebuild the entire platform from the ground up as an AI-native system. Not bolt-on AI, but a clean rebuild designed for the agentic era. That meant 12 months of intensive redevelopment while keeping every existing client running. The result is Surepayd Ascend, live since Q1 2026.
2017 to now
Nothing here is legacy.
Taken apart and put back together every few years, while it is still working.
Where we are
Proudly Australian. Built for the world.
People on the ground across ANZ where our clients operate, and a globally distributed team so our clients are never waiting for business hours.
Australia
Headquarters
Founded in Sydney. Leadership, sales, and customer success based in Sydney, close to where most of our clients operate and make decisions.
New Zealand
Local presence
NZ clients supported locally by team members who understand the market. Ricoh NZ is one of our longest-standing clients, and our NZ presence reflects that commitment.
Global
Engineering & support
Engineering and support distributed across time zones, so our global clients in the Middle East and across APAC get coverage without the overhead of a global office network. 24/7 in practice, not just in the SLA.
How we scale
We use the same AI we sell.
Most enterprise software companies scale by adding headcount. More clients, more engineers, more account managers, more support staff, costs that compound and get passed straight to customers in the form of high licence fees and bloated implementation costs.
We took a different path. In 2024 we rebuilt Surepayd as an AI-native platform, and the same AI we deploy for clients runs our own operations. That means we can take on more clients, expand into new markets, and increase platform complexity without a proportional increase in headcount or cost.
AI-native platform
Rebuilt from scratch in 2024. Not bolt-on AI: every workflow designed around it from the ground up.
Lean by design
Operational efficiency passed directly to clients. Not a bloated org with enterprise pricing to match.
Outcomes, not hours
We measure success by client results, DSO, disputes, productivity, not by billable services or professional services days.
The costs we don't carry, we don't pass on. Enterprise-grade Working Capital Infrastructure at a price point a 500-person engineering firm structurally can't compete with.
How we work
What we stand for.
Outcomes, not features
We measure success by whether your DSO moves, your disputes drop, and your team gets time back. Not by modules deployed or implementation hours billed.
Built for ANZ
GST, PPSR, local banking rails, ANZ data residency. Not a global platform adapted for ANZ, but built here from day one, for the businesses that operate here.
AI with proof
Every AI feature we ship is live in production with a client and has a proof metric behind it. We don't ship demos, pilot programmes, or AI that only works in the deck.
Honest scope
We won't sell you modules you don't need. Every implementation starts with a scope conversation, not a features list. If we can't help you, we'll say so.
Want to see it in action?
30 minutes. We'll show you what Surepayd does for businesses like yours.